Job Description

• Drive strategic initiatives to optimise cabin crew performance and shape the future of customer experience across Qantas's global networks.
• Build strong partnerships with unions and stakeholders to align workforce strategies and cultivate a culture of safety and change management.
• Lead key projects, enhance operational efficiency, and uphold Qantas’s values of safety, innovation, and exceptional customer service.

You’ll have -

• Over 15 years’ experience with a strong background in management, strategy consulting, and operational leadership.
• Holds a bachelor’s degree in business, aviation, or a related field, with a preference for qualifications in workplace health and safety or industrial relations.
• Extensive expertise in strategic development, financial evaluation, project management, and operational workforce planning.
• High level of resilience and proven experience in driving change management initiatives, navigating complex challenges, and maintaining performance during times of change.
• Proven ability to identify opportunities, resolve complex issues, and develop actionable strategies to drive business outcomes.
• Demonstrated leadership and communication skills, with a commitment to continuous improvement, innovation, and collaborative approaches.
• Experience in industrial relations and developing labour strategies for large-scale workforces.